NHS Kingston

In an emergency


If you feel unwell you can get treated more quickly and effectively by choosing the right service, as well as freeing up services like A&E
to treat those who are in urgent need.

Download our Don't go to A&E leaflet, so you know when to use which service. 

You can also visit NHS Choices for more information on local health services

Accident and emergency (A&E)

For serious health complaints like chest pain or blood loss you should immediately contact the emergency services by calling 999.

Bear in mind that the emergency services are very busy and should only be used in very serious or life-threatening situations.

In Kingston the local hospital accident and emergency unit is at Kingston Hospital.

NHS 111

When it's urgent but not life threatening you can call NHS 111 for advice on where to get the best treatment quickly.

Walk-in centres

For cuts, strains, and sprains there are walk-in centres at Teddington Memorial Hospital and Queen Mary’s Hospital.


When it’s not an emergency, your GP is the best port of call for most health enquiries.

A new service at the Gosbury Hill GP Clinic means you can walk in to get an appointment between between 8am and 8pm, 365 days a year, even if you are not registered.If you need to see a doctor when your GP practice is closed or during the holiday period, you can:

  • Contact your GP’s ‘Out of Hours’ service by calling your GP practice
  • Go to a walk-in centre
  • Call NHS 111 for urgent medical advice

  • Find out more here


For some conditions, like a runny nose, cough or headache, your local pharmacist can give you the advice you need and save on a trip to the GP.


pdfDon't go to A&E (0.31 MB)

Kingston Clinical Commissioning Group, Guildhall, Kingston, KT1 1EU
Tel: 020 8339 8000 or email communications@kingstonccg.nhs.uk

NHS 111 NHS Choices