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Mental health support for people affected by the London terror attacks

Mental health support for people affected by the London terror attacks
22 March 2018

Mental health service to support people affected by the London terror attacks

A free, confidential mental health service is available to help people affected by the 2017 London terrorist attacks in Westminster, Finsbury Park, London Bridge and Parsons Green.

It has been set up to support survivors, witnesses, those who lost loved ones and immediate family members who may find they are struggling several months after the event.

The service is staffed by a team of specialist psychologists who have experience of working with people who have been involved in traumatic events including terrorist attacks.

They can assess whether people would benefit from more targeted psychological support and refer them to appropriate NHS services.

Designed to support adults as well as children and young people, the service is based in London but open to anyone across England who was caught up in the four attacks.

People are resilient but traumatic events can have a lasting impact. People can find they are experiencing flashbacks, having trouble sleeping or just struggling on a daily basis after a shocking event.

It is a good idea to seek support if you were affected by the attacks and are experiencing one or more of the following:

  • Unwanted distressing thoughts, memories and dreams related to the incident
  • Feelings of fear, anger, shame and guilt
  • Sleep difficulties
  • Loss of interest in pleasant activities or hobbiesThe anniversary of the attacks this year may also be a particularly challenging time and these feelings may intensify.People can call the service by phone or email. Those contacting the service will be invited to complete an emotional wellbeing screening questionnaire either online, over the phone or by post. A face to face clinical assessment with a specialist clinical psychologist may also be arranged to talk to people further to assess what kind of support they need. This assessment can take place in offices in north or south London, over the phone or by Skype depending on what people prefer. Depending on the outcome of the assessment a psychologist will then refer people for appropriate treatment in local mental health services.
  • If people don’t show any symptoms during the screening, they will be contacted again after three months and six months with an offer of another screening to check again whether they need or want any extra support.
  • The NHS can help. This service aims to assess what support people need and arrange for them to get the help, support or treatment they need.
  • People close to you may notice that you are withdrawn or irritable and that you may drink more alcohol or use drugs. If someone close to you appear to have been affected by their experience of a terrorist attack you may wish to reassure them that this is understandable and that help is available.


Contact details for the service:

Phone: 0800 090 23 71




Post: Psychological Trauma Outreach, Screen and Support Service for London Terrorist Incidents, Centre for Anxiety Disorders and Trauma, South London and Causley NHS Trust, 99 Denmark Hill, London, SE5 8AZ




Opening times are Monday – Friday 9am - 5pm.


If we are unable to answer your call immediately, you will have the option of leaving a message and we will call you back as soon as possible. You can also leave a message outside of the opening hours on this number. 

The service is being funded by NHS England and provided by South London and Maudsley NHS Trust in collaboration with Camden and Islington NHS Foundation Trust.

Find out more about the service here

Dedicated NHS services are also available to support people who were involved or affected by the Grenfell Tower fire. For more information about these services please visit

Kingston Clinical Commissioning Group, 2nd floor, Thames House,
180 High Street, Teddington, TW11 8HU
Tel: 020 39419900

NHS 111 NHS Choices