NHS Kingston

Accessibility standard

We want patients and the public to be involved in planning services for their local area and to understand the information available to them.

We aim to write in plain English and work to the NHS Accessible Information Standard. Our written materials can include complex information and we want to make this easy to understand. We try to avoid jargon and acronyms and if we need to use technical language, we will offer an explanation within the document. We may also include a glossary at the end of the document.

If you find information on our website or in our published documents hard to find or difficult to understand, please let us know.  We can also provide information in alternative formats, such as easy read or other languages.

If you would like to discuss this further, please contact us on kingstonrichmondcommunications@swlondon.nhs.uk

Kingston Clinical Commissioning Group, 2nd floor, Thames House,
180 High Street, Teddington, TW11 8HU
Tel: 020 39419900
Email: kingstonccg.communications@swlondon.nhs.uk

NHS 111 NHS Choices