70 Years of the NHS NHS Kingston

Meeting our communities

Outreach programme

We regularly visit community groups and organisations to listen to people about their experiences of local services and to help them to shape future service provision. Through our outreach and the grassroots programme, we have been able to have meaningful conversations with local communities who do not always have their voice is heard.

If you know of a group who would like to have their say on local health services, please get in touch at kingstonccg.engage@swlondon.nhs.uk


We are working as part of the South West London Health and Care Partnership along with HealthWatch Kingston to engage with local community groups as part of the grassroots outreach programme.

The grassroots outreach programme allows organisations or community groups to apply for small grants to run an event or activities of their choice. We attend these sessions to speak to people we do not usually hear from about their experiences of local services and to allow them to help shape future service provision.Between March 2016 and March 2017 we went to 15 events and spoke to more than 300 people. You can read more about what they said and the evaluation report on the South West London Health and Care Partnership website.

If you run an organisation or community group who would be interested in taking part in this programme, you can find out more on the Healthwatch Kingston website.

Where have we been?

During 2017-2018

Health Day for Asylum Seekers and Refugees with Kingston Council and Refugee Action Kingston – July 2017

We worked together to find out about how being an asylum seeker or refugee can impact on someone’s health.

Homelessness Health Day with Kingston Council and Kingston Churches Against Homelessness – October 2017

The aim of the health day was the engage with the local homeless population to find out more about the specific difficulties they have in accessing health services and staying healthy.

RISE Christmas party – December 2017

The Christmas party was organised for people who are recovering from substance mis-use and mental health issues.

New Year New You Kingston Environment Centre – January 2018

At this event to celebrate the diverse population of the Kingston community, we listened to attendees experience of local health care services.

Kingston Churches against Homelessness

– April 2018We listened to a group of homeless adults talk about their experience of trying to register with a GP, getting appointments and using A&E.

Transition and Local Offer Fair TAG Youth Club – June 2018

People told us about their experience getting support for children with mild to moderate learning disabilities as they move from children to adult’s services.

Finding your voice - KCIL – July 2018

The aim of this workshop and conversation was to give people with disabilities the confidence to articulate their challenging personal health stories.

Exercise, eat and speak - Staywell– July 2018

This session for older people included chair based exercise followed by a lunch and a conversation with our team about health and social care.

BiFest – August 2018

A celebration of the bi community, with sessions, stalls and social space. We listened to the specific issues that the LGBT community experience in Kingston.

Neurodiversity in the artsFast Minds - August 2018

During this day, which celebrated the artistic endeavours of people who have Attention Deficit Hyperactivity Disorder (ADHD) and Autistic Spectrum Disorder (ASD) we heard from people about the impact of ADHD and ASD on their quality of life including their health.

Freshers FairKingston University – September 2018

We had a conversation with around 100  students about local healthcare services.

Cancer information eventKingston Hospital - October 2018

We attended this event along with patients who had come to the end of their cancer treatment to share advice on diet, exercise and emotional support needs. We listened to how they had experienced the health service during their treatment and gave out information on flu, antibiotics, 111 and pharmacy services.

Kingston Clinical Commissioning Group, 2nd floor, Thames House,
180 High Street, Teddington, TW11 8HU
Tel: 020 39419900
Email: kingstonccg.communications@swlondon.nhs.uk

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