You said, We did
Proposals for changes to St George’s Mental Health Trust facilities were put forward for consultation in December 2014
You said:
- Significant public support for building two new centres of excellence at the Springfield and Tolworth sites
- Concern expressed about the level of proposed provision and clinical expertise within community mental health services
- Preference for adult deaf services to remain at Springfield instead of being relocated to Tolworth, as originally proposed
- Concerns were also expressed about the number of available inpatient beds, in light of future increased demand
We did:
- Keeping adult deaf services on the Springfield site
- Location of future mental health inpatient services at Springfield and at Tolworth
- Provision of robust community mental health services to support people close to home through Home Treatment Teams
- Flexibility to increase the number of inpatient beds within the overall development at Tolworth hospital to reflect demand
Improving ophthalmology (eye) services in Kingston (April 2015)
You said:
- Patients want improved access and signage for visually impaired people
- The appointment system is too complicated
We did:
- Kingston hospital is looking at improving patient access by installing directional lines from Norbiton station and bus stops outside the hospital
- Administration issues at Kingston hospital are listed as a priority in the Trust’s Quality Accounts, with an action plan approved
Empowering people with long term health conditions (LTC)
You said:
- You need education to understand and have confidence to manage your own LTC
- You want to talk to one another and share experiences with those managing similar conditions, through activities such as networking and peer support
We did:
- Run the Expert Patient Programme (EPP). 10 EPPs have run across Kingston in 14/15 offering support to around 100 people
- Many patients are now involved in voluntary work and community projects, and enjoying a better quality of life and more control of their condition
