NHS Kingston

In an emergency


If you feel unwell you can get treated more quickly and effectively by choosing the right service, as well as freeing up services like A&E
to treat those who are in urgent need.

Download our Don't go to A&E leaflet, so you know when to use which service. 

You can also visit NHS Choices for more information on local health services

Accident and emergency (A&E)

For serious health complaints like chest pain or blood loss you should immediately contact the emergency services by calling 999.

Bear in mind that the emergency services are very busy and should only be used in very serious or life-threatening situations.

In Kingston the local hospital accident and emergency unit is at Kingston Hospital.

NHS 111

When it's urgent but not life threatening you can call NHS 111 for advice on where to get the best treatment quickly.

Urgent treatment centre

An urgent treatment centre is appropriate for conditions such as injuries, fevers, eye problems or suspected broken limbs.  The Kingston Urgent Treatment Centre can be found at Kingston Hospital. 


When it’s not an emergency, your GP is the best port of call for most health enquiries.




For some conditions, like a runny nose, cough or headache, your local pharmacist can give you the advice you need and save on a trip to the GP.


pdfDon't go to A&E (0.31 MB)

Kingston Clinical Commissioning Group, 2nd floor, Thames House,
180 High Street, Teddington, TW11 8HU
Tel: 020 39419900
Email: kingstonccg.communications@swlondon.nhs.uk

NHS 111 NHS Choices