From 1 April 2020, this website will not be updated.
For the latest local health and care information, visit
Information that has been held previously by NHS Croydon Clinical Commissioning Group (CCG), NHS Kingston CCG, NHS Merton CCG, NHS Richmond CCG, NHS Sutton CCG and NHS Wandsworth CCG is transferring to the new CCG, NHS South West London CCG on 1st April 2020. The new CCG will become the new controller for the data held by the superseded organisations. For further information about how NHS SWL CCG processes personal data, please refer to the organisation’s privacy notices. If you have any further questions about the use of data by NHS SWL CCG, please contact:
NHS Kingston

Winter Wellness

Bugs seem to be everywhere during the colder months.

The best way for you to stay well is to do everything you can to prevent yourself from getting ill in the first place - or if you fall ill, to take the right steps to get better quickly to stop things from getting worse. 

You can treat many minor health conditions without seeing a GP.    

Our top tips are:

  • Keep a well stocked medicine cabinet at home with over the counter medicines suitable for you and your family.  
  • Visit your local community pharmacist at the first signs of illness for advice and over the counter medicines.
  • Get a flu vaccination - it's free if you fall into one of the eligible criteria.
  • If you are unsure what to do or you have an urgent need, call 111.
  • Remember, you can access GP appointments in the evenings and at weekends.  Call your practice or 111 for further information.
  • For emergency or life threatening conditions, call 999 or go to the nearest accident and emergency department at a hospital.


Medicine cabinet essentials

The following medications can be bought from local community pharmacies, local supermarkets or several other retail outlets:

  • Simple painkillers like paracetamol and ibuprofen
  • Sore throat, coughs, colds and flu medications
  • Heartburn and indigestion remedies
  • Anti-diarrhoea medication
  • Rehydration salts
  • Allergy medicines
  • Pile (haemorrhoid) treatments
  • First aid kit including plasters and bandages

Speak with your local community pharmacist about what medicines are suitable for you and your family, particularly if this includes children as they may require something different to you.


Get advice from a local community pharmacist

If you start to feel unwell, even if it's just a cough or a cold, don't wait for it to get worse.  Seek immediate advice from your nearest pharmacist.  Find your nearest pharmacist here


Get a flu vaccination

The flu vaccine is offered free of charge on the NHS to people who are at greater risk.  This includes:

  • People over 65 years
  • Pregnant women
  • Young children aged 2-3 years (only available at a GP practice)
  • Pre-school children and children in school years 1-5
  • Those with a long term health condition or weakened immune system
  • Carers
  • Front line health and care workers

For more details on the flu vaccine click here.

If you’re eligible for a free flu vaccine, talk to your local community pharmacist or GP, both of them can offer vaccinations.  


Not sure what to do?

You can call 111 at any time of day or night.  They will give you professional advice and support, and will make sure you get the care you need whether that be advice on self care, booking a GP appointment, signposting to a dentist, booking you into an urgent treatment centre or it's more serious calling an ambulance. 


Evening and weekend GP appointments

Kingston provides access to GP appointments from 8am to 8pm, 7 days a week.  They are provided across three locations in the borough: Surbiton Health Centre, Kingston Health Centre and Merritt Health Centre.

For evening appointments, contact your own GP practice before 5pm to make an appointment.

For weekend appointments, call 020 38419942 or 111.


What to do if your GP practice or pharmacy is closed

Pharmacies across KIngston work together to ensure that cover is provided over holiday periods.  We publish pharmacy opening times for bank holidays in our news section of this website.  

If your GP practice or the extended hours GP appointments are closed, you can call 111 or visit the NHS website for further information and support.


Further information

The Kingston Council website offers information and links to support services, including financial help, on staying well in the winter.

If you would like to order Help Us Help You promotional campaign materials, search 'Public Health England Campaign Resource Centre' and register for a free account.   



Flu care home case study from Sutton

Flu myth busting video

Flu vaccinations for 2-3 year olds 





Kingston Clinical Commissioning Group, 2nd floor, Thames House,
180 High Street, Teddington, TW11 8HU
Tel: 020 39419900

NHS 111 NHS Choices